At Total Digital Shield USA LLC, we strive for complete satisfaction with our consulting services. We
maintain a transparent policy regarding service cancellations and refund requests.

1. Pricing & Billing Clarity

Pricing for all standardized consulting packages ($99 Basic Session, $299 Standard Digital Architecture) is clearly listed on our website. For custom or scoped enterprise consulting projects, pricing will be explicitly outlined in a formal invoice or service agreement prior to project commencement and service delivery.

2. Post-Service Refunds

Due to the nature of professional advisory time and technical labor:
Fully completed consulting sessions and customized service deliveries are generally non-refundable. If you are unsatisfied with the quality of the guidance received, please contact our support team within 7 business days of service completion. We will review your case and may offer a complementary reconsultation session or partial refund at our discretion.

3. Recurring Advisory Plans

Subscription-based consulting plans may be canceled at any time prior to the next billing date. Your service will remain active through the end of the current paid billing cycle.

4. Refund Processing

Approved refunds will be credited back to the original method of payment (credit card, debit card, or bank account) within 5 to 7 business days.

5. How to Submit a Claim

To request a cancellation or refund, email [support@totaldigitalshield.com] with your order/invoice number, full name, and the reason for your request.